Desktop Engineer/Application packager

Job Listing No: 9740000

Desktop Engineer/Application packager

Truro, Cornwall – Responsible for supporting and maintaining the client estate based on current Microsoft supported operating systems utilising a number of supporting technologies including Microsoft System Centre Configuration Manager. Whilst dependant on experience and skills, the role will either be focused on providing 2nd line remote desktop support as part of a dedicated team or delivering client application packaging for a Windows 10 upgrade project. Accountabilities The progression of incidents and problems in line with targets and commitments held within the Service Level Agreement (SLA) Involved with formal projects and change requests, ensuring tasks are completed in a timely manner in accordance with current standards, policies and procedures Creation and implementation of procedures relating to the deployment and use of Information Service solutions Ensure quality data exists within Information Services data sets (e.g. Configuration Management System, Call Management System, Custo… – Permanent – Full-time




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