Customer Services – Product Support Engineer

Job Listing No: 9740000

Customer Services – Product Support Engineer

Gloucester – Customer Services – Product Support Engineer Job description My client in Gloucester has an exciting position for a Product Support Engineer within Customer Services. In this role you will report to the Product Support Engineering Manager within the Customer Services department. This is a key role in supporting internal and external customers, with associated activities to improve the flexibility of my client offerings and speed to get solutions to the Airline issues. You would be responsible for the development of On-wing repair schemes, project management of Technical Events and communication of technical information to the customer via our Customer Support Network. Communication can range from answering queries via email/phone through to presenting solution development to an Air-framer or Airline(s). Other roles include but are not limited to: *Providing technical support to Customers through our 24/7/365 AOG service as part of an on-call team. *Technical Liaison, Engin… – Permanent – Full-time




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