Customer Care Coordinator – Guildford – Temp – Perm Role

Job Listing No: 9740000

Customer Care Coordinator – Guildford – Temp – Perm Role

Guildford, Surrey – Customer Care Coordinator – Temp to Perm – Guildford My client are a National House Builder, based in Guildford. They have a fantastic opportunity for a Customer Service focused individual to join their small team in Customer Care. Salary is between £24 – £26k with package. My client are looking for people who are enthusiastic and passionate about the Customer Journey and always pushing a 100% customer service level. Specifically, for this role, they require a Customer Care Coordinator to liaise with the Maintenance Operatives and Customers to rectify any problems with their new build housing. You will be working on the 2 year defects programme for new builds, working to improve customer homes. This role is based 80% on the telephone and 20% administration. It will intail logging complaints and querries onto the internal systems and scheduling maintenance operatives diaries to complete the scheduled works. The ideal candidate will have the following: – Strong communication skil… – Permanent – Full-time




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