Customer Application Engineer

Job Listing No: 9740000

Customer Application Engineer

United Kingdom – Company: Mentor Graphics Job Title: Customer Application Engineer – 6357 Job Location: Great Britain – Hampton Court Job Category: Customer Support Position Overview: We are recruiting for a customer support application engineer, who will be responsible for: helping our customers be productive and successful with our Mechanical Analysis software; meeting demanding response and solution goals; assisting our distribution channel to support their customers; reviewing support trends and develop, review and publish knowledge for our support website; escalating defect reports to development; working with product managers to develop skills of other support engineers world-wide You will be working as part of an international team of support engineers, and will have access to the global resources of the worldwide support team. In addition, as this position is co-located with software development you will work closely with the product group (including sales application engin… – Permanent – Full-time




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